Frequently Asked Questions
Below is a list of the most frequently asked
questions:
Q: Are you an authorized dealer for the brands
you carry? A: Yes, we are an authorized dealer for all the brands we carry.
Q: Are your watches authentic and new? A:
Yes, we only sell authentic and brand new
watches. We source our products
directly from the manufacturers and distributors (if the manufacturer is not
located in the US).
Q: Do your products come with warranty? A:
Yes, our products come with full factory warranty.
Q: How much do you charge for shipping? A: We
offer free ground shipping within the continental US. Read
our complete shipping policy.
Q: Do you charge tax? A: We do not collect tax
unless merchandise is shipped within Connecticut.
Q: What is your return policy? A: We offer a
31 day money back guarantee. Read our complete
return policy.
Q: What kind of payments do you accept? A: We
accept MasterCard, Visa, American Express, Discover, PayPal, and money order.
Q: Do you ship internationally? A: Currently we only ship within the US and Canada. Read our complete
shipping policy.
Q: What is your shipping cut off time? A:
Orders received before 2pm EST are generally shipped the same day. Please make
sure your billing address matches what your credit card company has on file for
you. If you need
an item urgently or by a specific date, please call us to confirm availability
of the item.
Q: Is your website secure? A:
Yes, we use state-of-the-art data
encryption technology to protect our customer's information. Secure Socket
Layers (SSLs) encrypt the information sent between your computer and our
database. In addition, we use Internet fraud screening to protect credit card
transactions.
|